If your registered baggage gets lost or damaged, contact airline in next 24 hours and ask for documentation. Send them to us for compensation.
Call Euro-Center Prague hotline (+420) 221 860 615; You can speak with the operators in Russian or in English. Or call our hotline +995322505111 and our operator will help you.
You can use medical services in both provider and non provider clinics. After contacting the hotline, operator will inform you about nearby provder clinics, where you can pay only your share. In non provider clinics you pay the full price and will be compensated after returning to Georgia.
If while being abroad you paid the full price for medical services, you should send us the documents in maximum one month after returning to Georgia and you will be reimbursed.
You will need the following documents: 1. Original policy 2. Original Medical certificate with your name, surname, diagnosis, used medical services and paid prices, treatment 3. In case of an accident official notice from the local body 3. Doctor's and clinic's calculations (originals or verified ones), checks for medication and presribtions; 5. Passport
In the currnecy you bought a travel insurance - you will get GEL equivalent to the currency you chose.
Yes. In case of the damage, 25$/EU will be excluded from the loss. In case of lost baggage, francise will be 25$/EU on every KG.
Travel insurance has 80 or 150 USD/EU franchise and you choose it while buying the insurance. During compensation this amount will be deducted.
No, every travel insurance has francise.
In case of one time travel insurance from 00:00 of the day you chose. If your chosen start date is January 1, on 00:00 it will be active. Insurance is active till the end of the day of your last traveling day. Multiple use insurance is active from the 00:00 of chosen day and has 1 year expiration date.
If you added those days while receiving medical services, you will not be compensated.