Personal doctor/pediatrician
The general practitioner of your choice takes medical histories, monitors your health, plans preventive measures, monitors the risk of developing various diseases. A personal physician gives you recommendations, necessary references and referrals to receive outpatient services.
You can choose a personal doctor or a pediatrician in our service clinics immediately after insurance.
To choose a personal doctor, you need to contact us on the hotline (+995 032) 2 505 111 or you can book an initial appointment online yourself.
If you already have a personal doctor, you can sign up for a visit online both through the web and through the application - MyGpi, or contact us on the hotline - (+995 032) 2 505 111; Curatio (+995 032) 2 43 01 01).
Outpatient Sevices
You can get emergency outpatient services at any clinic. It is necessary to contact us at the call center (+995 032) 2 505 111 and inform us about the incident. Between us and the clinic, the insurance procedure will be regulated without your intervention, and you will pay only your share.
In case of basic, optimal and standard packages, scheduled outpatient services can be obtained by agreement with a personal doctor and only in the provider's clinic.
Customers with the classic and premium packages of the policy can receive planned outpatient services in both provider and non-provider clinics. In both cases, it is necessary to have a referral by personal doctor, which you will receive as an SMS and submit to the clinic. At a provider institution, you only pay your due share, while at a non-provider, you pay the amount in full first and then get reimbursed online. If you apply to a privileged provider clinic, it is not necessary to refer to a family doctor, the reception staff will contact us and you will pay the fee in this clinic.
Dentistry
The service includes:
Planned dentistry includes such services as consultation with a dentist, anesthesia, cleaning, mechanical removal of stones and plaque, planned dental surgical manipulation.
Emergency dentistry based of severe pain, includes tooth extraction or anethesia and is financed in any dental clinic.
The policy also includes discounts on the following procedures in provider clinics - braces, implantation, dental prostheses, orthodontic, orthopedic services.
Planned dental services are available only at the provider's dental clinic. No prior agreement with us is necessary to receive the service: you book a visit and pay only your due share.
You can also receive emergency services at a non-provider clinic, where you pay in full and then get reimbursed online. Please note that for financing you need to take an x-ray (dentogram) before the service.
Hospitalization
This service provides such medical services for which you have to spend the night in the clinic.
Emergency hospitalization - in both provider and non-provider clinics is financed as soon as the insurance is active. It is necessary to inform us about the incident in advance through the call center. Between us and the clinic, without your intervention, the insurance procedure will be regulated and you will only pay your due share to the clinic.
Planned hospitalization -!!! Note that there is a 12-month grace period, which means that funding will be available after the 13th consecutive month of policy purchase.
Services are received by prior agreement with us:
It is necessary to request a letter of guarantee. This is proof that your services are funded and transferred to the clinic where you plan to have the surgery. You can request a warranty letter online. You will need form 100 and the calculation of the operation (cost accounting). You will receive an answer to your request in maximum 3 working days. The guarantee letter has a term of 1 month - during this time you can plan the operation.
We will send the guarantee letter to the provider hospital clinics and you will pay only your share. In a non-provider clinic, taking into account the conditions of insurance and on the basis of a prior agreement (the request for a guarantee letter is also necessary in this case), you pay the amount in full and then you are reimbursed online.
Medication
In order to buy medication you should contact your personal doctor, who will issue an electronic referral, and the medicine will be purchased at the provider pharmacy (PSP, Aversi, GPC, Pharmadepot).
